If Darth Vader did CX “The stage show “Avenue Q” summed up perfectly that the “Internet is for porn” because humans, by their nature, just … "If Darth Vader Did CX"
A dog really is for life ““So what can businesses learn? Mainly that they need to help customers holistically in order to build a partnership … "A dog really, really is for life"
The Cost of a Comma “As Lynne Truss’s panda stated after entering the café, eating the sandwich, firing a gun at customers and then heading … "The Cost of a Comma"
Queuing: Disney Style “The argument about why people are willing to wait 30 minutes for Pirates is actually a lot more straight-forward. Disney lie!” Ron … "Queuing: Disney Style"